Meetings - Conferences - Weddings - Events
Vacancy - Front Desk Receptionist 
Job Title: Front Desk Receptionist 
Salary: £10.90 per hour 
Hours: 35 hours per week 
Employment type: Full-Time 
About us 
Located in the heart of the historic Cathedral Area in Leicester City Centre, St Martins House Conference Centre is the perfect venue for meetings, conferences, weddings and events. St Martins Lodge is located directly opposite St Martins House Conference Centre and offers 28 luxury bedrooms for those looking to stay in the city for business or leisure. 
The role 
Our Front Desk team are responsible for welcoming delegates to our conference centre and guests to St Martins Lodge. This is an important role that involves taking hotel room reservations, conference bookings, handling enquiries, cash handling, card payments, communicating with other departments, answering the telephone and being the first person a guest sees when arriving! The shift pattern involves working an 7-hour shift on weekday basis with occasional weekend cover required. This is typically 7.30am to 2.30pm or 10.30am - 5.30pm and Additional hours may also be available for holiday and sickness cover. 
You must be well presented, enthusiastic, have a can-do attitude and pride yourself on delivering excellent customer service. 
The person 
Experience within a similar role in a hotel or conference centre environment is desirable. 
Great customer service skills. 
Exemplary communication skills. 
Great organisational and administrative skills. 
Able to work occasional weekends. 
Experience of working with iHotel room booking system or similar would be an advantage. 
This role gives you the opportunity to work at a great venue, to meet people from all walks of life – and to make a real difference to someone’s day. 
To apply for this position, please e-mail your CV and covering letter to James Hayter, Operations Manager 
No agencies. 
St Martins House Conference Centre and St Martins Lodge are an equal opportunities employer. 
St Martins House Conference Centre and St Martins Lodge are divisions of Leicester Diocesan Board of Finance, a Company limited by guarantee, registered in England no. 227087. Charity no. 249100 
Tagged as: Vacancies
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